Frequently Asked Questions

Our FAQ list, which is updated regularly, provides you with answers on frequently asked questions. If you need further support our Technical Helpdesk gives you individual support by phone or mail.


General questions

What can you expect from the EDI-Net initiative in the fields of Energy and Water Efficiency in public buildings?

The Energy Data Innovation Network (EDI-Net) initiative, funded by the European Commission, analyses and communicates sub-hourly smart meter data from electricity, gas and water meters to identify waste and savings opportunities. EDI-Net is aimed at public authorities’ decision makers, financial planners, energy and building managers as well as building users. EDI-Net can help you to reduce your energy and water consumption by between 5 and 15 % and save your authority money.

How can a public authority engage with EDI-Net?

In 2017, EDI-Net is recruiting 20 additional public authorities from European countries who are interested in our initiative. If you can provide sub-hourly energy consumption data, we can offer you the opportunity to use our system free of charge. In addition to the system identifying waste and savings opportunities from your meter data, you will get access to our initiative’s online forum, dashboard and helpdesk and will be invited to our free training workshops (expenses covered). EDI-Net will share its knowledge, experiences and best practices with you to support you during the implementation of your sustainable energy and climate action plans.
To apply to join the initiative, please fill in the online form here





For how long the project will run?

Three years, but there is expected to be a legacy – the software – which may mean that the service can be offered for longer than three years. 

Application & Requirements

How much time will be needed from interested municipalities to set up the project?

We expect minimal time requirements. After set up, which should only require minimal time from the Energy Manager and the IT department, it is down to the Trust to determine how much they use the software. We expect that the software will save Energy Manager’s time, compared to their usual software. 

Is it possible for our municipality to have multiple accesses, e.g. one for schools which need to look at the smileys but must not edit something?

As it stands, the unauthenticated user (not logged in) cannot access all the features of the dashboard. But they can access some of it. Every user, without logging in can be given access to smileys. It is also a question of what do the administrators want to share. Administrators can choose whether they want to publish their buildings or hide them.

Data & technical aspects

Can I get my data into the EDI-Net software?

The EDI-Net system is designed to work with a wide variety of data sources. We assume you have a data management system in place which already stores your data in an organised format. If this is the case then in the majority of cases we will be able to absorb your data. There are two main mechanisms for transferring data into EDI-Net. We provide a facility for you to upload files to our server. This can be done manually in the user interface by pressing buttons or it can be done automatically by a scripted process. Alternatively, if your data management system provides a web service which can be used to access your data, we are happy to work with that to make the process extremely painless.

How can I upload data files to the server?

This is the most basic approach and requires a little work from you. Your data management system will need to include some kind of data export functionality. Exporting data into data files is the first step to getting this working. Provide @ggstuart with a copy of an example file and he will create a data adapter for your file format. Once this is done, simply go to the import tab and select push. Choose your adapter and upload a file. Extending this into an automated process relies on the ability to schedule a script to run on your servers on a regular basis. We can provide a script (a bash script) which will check a specified folder on your network and upload all the files it finds in that folder. Once uploaded, these files are moved into an archive folder. This relies on your data management system being able to generate exports of data automatically. Your IT department will need to liaise with your data provider to establish how to generate export files on a regular basis. Then scheduling our script to run will upload these files to the EDI-Net system. This is usually not a problem. A small effort to get it set up will pay off quickly as the data flows automatically and there is no need to manually upload files every day/week.

Can I use a web service API?

In the case your data provider offers a web service to access your data you will need to provide us with documentation for the API and credentials to enable us to connect. We will take it from there and there is nothing else for you to do.

Will the data be shared with third parties?

The data will be used by the project, and may be used in academic publications. Any reference to the Trust can be anonymised during publication if required. Again, this will be covered in the legal document upon sign up.

How is the recorded consumption data stored and used?

The Project will use the energy and/or water consumption data provided by the Public Authority for the sole purpose of the Project and the ongoing development of the Service in compliance with the Data Protection Act (1998) and General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).

Each Public Authority will have access to its own data in the Service. No data will be shared with third parties. The Project reserves the right to use anonymised and aggregated data for Project-related publications and reports.

How do the smiley faces work?

The system is designed to show a happy face when consumption is lower than predicted, a neutral face when consumption matches the prediction and a sad face when consumption is higher than predicted. The key to this approach is to establish a decent value for expected usage and to compare this to the actual usage. In EDI-Net we do this for every half hour period. Our expectation is generated by fitting a consumption model to historical data. We typically use 12 months of historical data for this.

This can be seen in the more detailed reports in the dashboard. The prediction is expressed as three coloured zones representing ‘normal’ consumption (the yellow zone), low consumption (the green zone) and high consumption (the red zone).